Explore the fundamentals of Microsoft Dynamics 365 Customer Service

Explore the fundamentals of Microsoft Dynamics 365 Customer Service

This learning path introduces learners to Dynamics 365 Customer Service. You'll learn about the core product capabilities and other tools that you can use to effectively and efficiently manage the support process for customers.

Prerequisites

None

Business Owner
Business User
Functional Consultant
Student
Dynamics 365
Customer Service

Related Modules

Explore Dynamics 365 Customer Service
module
Beginner   MS Learn
Business User
Functional Consultant
Describe Dynamics 365 Customer Service capabilities and related apps
module
Beginner   MS Learn
Business User
Functional Consultant