Administrator

Microsoft 365 Certified: Administrator Expert
  • Exam MS-102

If you’re an administrator who deploys and manages Microsoft 365 and performs Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments, this certification is designed for you. As a Microsoft 365 administrator, you: Function as the integrating hub for all Microsoft 365 workloads. Coordinate across multiple Microsoft 365 workloads. Work with architects and other administrators responsible for workloads, infrastructure, identity, security, compliance, endpoints, and applications. As a candidate for this certification, you have functional experience with all Microsoft 365 workloads and Microsoft Entra ID, and have administered at least one of these. You should also have a working knowledge of the following: Networking Server administration DNS PowerShell Important The English language version of this certification was updated on January 30, 2024. Review the study guide linked on the Exam MS-102 page for details about recent changes. Note Microsoft 365 Defender has been renamed to Microsoft Defender XDR, and Microsoft 365 Defender portal to Microsoft Defender portal. This change will appear on the exam in late April.

Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
  • Exam MS-721

As a candidate for this certification, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting: Microsoft Teams Phone Meetings Personal and shared space devices, including Teams Rooms and Microsoft Surface Hub As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing and monitoring Teams Phone, meetings, and certified devices by using: Microsoft Teams admin center PowerShell Microsoft Teams Rooms Pro Management portal Microsoft Call Quality Dashboard You deploy and configure Teams Phone with Public Switched Telephone Network (PSTN) connectivity through: Teams Calling Plans Operator Connect Teams Phone Mobile Direct Routing You work with: Teams administrators Microsoft identity and access administrators Microsoft 365 administrators Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers Important The English language version of this certification was updated on January 23, 2024. Review the study guide linked on the Exam MS-721 page for details about recent changes.

Microsoft 365 Certified: Endpoint Administrator Associate
  • Exam MD-102

As a candidate for this certification, you have subject matter expertise deploying, configuring, protecting, managing, and monitoring devices and client applications in a Microsoft 365 environment. You’re responsible for: Managing identity, security, access, policies, updates, and apps for endpoints. Implementing solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types. Implementing and managing endpoints at scale by using Microsoft Intune, Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, and Microsoft Entra ID. As an endpoint administrator, you collaborate with architects, Microsoft 365 administrators, security administrators, and other workload administrators to plan and implement a modern workplace strategy that meets the business needs of an organization. You must have experience with Microsoft Entra ID and Microsoft 365 technologies, including Intune, as well as strong skills and experience in deploying, configuring, and maintaining Windows client and non-Windows devices. Important The English language version of this certification was updated on January 30, 2024. Review the study guide linked on the Exam MD-102 page for details about recent changes. Note Microsoft 365 Defender portal has been renamed to Microsoft Defender portal. This change will appear on the exam in late April.

Microsoft 365 Certified: Fundamentals
  • Exam MS-900

Whether you’re a business user, administrator, or embarking on your technical career, this certification provides an opportunity to prove yourself as a cloud evangelist. In addition to validating your knowledge of Microsoft 365 capabilities, earning this certification makes it clear to your organization that you understand: The benefits of adopting cloud services. The basics of a software as a service (SaaS) cloud model. The value of implementing Microsoft 365 cloud services. The Microsoft 365 Certified: Fundamentals certification could be a great fit for you if you would like to: Demonstrate foundational-level knowledge of cloud services, such as standard practices, considerations, and benefits. Show fluency in SaaS solutions, particularly Microsoft 365 offerings. Highlight familiarity with the Microsoft 365 cloud service options currently available. It’s recommended to have familiarity with common IT challenges, such as enterprise license management and support plan management. To prepare for the exam, we recommend that you: Fully understand the skills measured. Study the relevant self-paced content on Microsoft Learn or sign up for an instructor-led training event. Take the free Practice Assessment to validate your knowledge and understanding of the exam experience. Shadow a person on your team who works with Microsoft 365. What's next? Register for your exam! After you pass the exam and earn your certification, celebrate your certification badge and skills on social platforms such as LinkedIn. To find out more, visit View, use, and share certificates and badges. Expand your technical skill set with our role-based and specialty certifications. To identify the right certifications for you , you can refer to the following guides: The Microsoft 365 training and certifications guide. The Security, Compliance, and Identity training and certifications guide. Important The English language version of this certification was updated on January 22, 2024. Review the study guide linked on the Exam MS-900 page for details about recent changes.

Microsoft 365 Certified: Messaging Administrator Associate
  • Exam MS-203

Microsoft 365 Messaging Administrators deploy, configure, manage, troubleshoot, and monitor recipients, compliance, threat protection, and mail flow in hybrid and cloud enterprise environments.

Microsoft 365 Certified: Security Administrator Associate
  • Exam MS-500

Microsoft 365 security administrators proactively secure Microsoft 365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats, and enforce data governance.

Microsoft 365 Certified: Teams Administrator Associate
  • Exam MS-700

As a Microsoft Teams administrator, you manage and maintain internal and external collaboration and communication solutions using Teams and Microsoft 365. You’re responsible for configuring and managing teams, channels, chat, apps, calling, meetings, and events. You manage: Phone numbers and services for Teams Phone. Operational aspects of Teams clients and devices. You collaborate with owners of other workloads, including: Networking Identity Licensing Information management User adoption You work with collaboration and communication system engineers to implement advanced Teams Phone and Teams Rooms scenarios. You plan and implement governance, security, and compliance for Teams. As a candidate for this exam, you should have a working knowledge of Microsoft 365 services, including: Microsoft 365 groups Microsoft SharePoint Online OneDrive Exchange Microsoft Entra ID You should understand the options for integrating and extending Teams with other apps, including: Microsoft Viva Power Platform Third-party apps Custom apps Important The English language version of this certification was updated on January 30, 2024. Review the study guide linked on the Exam MS-700 page for details about recent changes.

Microsoft 365 Certified: Teams Voice Engineer Expert
  • Exam MS-720

To become a Microsoft 365 Certified: Teams Voice Engineer Expert, you must earn the Microsoft 365 Certified: Teams Administrator Associate certification.

Microsoft Certified: Azure AI Engineer Associate
  • Exam AI-102

As a Microsoft Azure AI engineer, you build, manage, and deploy AI solutions that leverage Azure AI. Your responsibilities include participating in all phases of AI solutions development, including: Requirements definition and design Development Deployment Integration Maintenance Performance tuning Monitoring You work with solution architects to translate their vision. You also work with data scientists, data engineers, Internet of Things (IoT) specialists, infrastructure administrators, and other software developers to: Build complete and secure end-to-end AI solutions. Integrate AI capabilities in other applications and solutions. As an Azure AI engineer, you have experience developing solutions that use languages such as: Python C# You should be able to use Representational State Transfer (REST) APIs and SDKs to build secure image processing, video processing, natural language processing, knowledge mining, and generative AI solutions on Azure. You should: Understand the components that make up the Azure AI portfolio and the available data storage options. Be able to apply responsible AI principles. Important The English language version of this certification was updated on February 7, 2024. Review the study guide linked on the Exam AI-102 page for details about recent changes.

Microsoft Certified: Azure Administrator Associate
  • Exam AZ-104

Candidates for the Azure Administrator Associate certification should have subject matter expertise implementing, managing, and monitoring an organization’s Microsoft Azure environment.

Microsoft Certified: Azure Data Engineer Associate
  • Exam DP-203

As a candidate for this certification, you should have subject matter expertise in integrating, transforming, and consolidating data from various structured, unstructured, and streaming data systems into a suitable schema for building analytics solutions. As an Azure data engineer, you help stakeholders understand the data through exploration, and build and maintain secure and compliant data processing pipelines by using different tools and techniques. You use various Azure data services and frameworks to store and produce cleansed and enhanced datasets for analysis. This data store can be designed with different architecture patterns based on business requirements, including: Modern data warehouse (MDW) Big data Lakehouse architecture As an Azure data engineer, you also help to ensure that the operationalization of data pipelines and data stores are high-performing, efficient, organized, and reliable, given a set of business requirements and constraints. You help to identify and troubleshoot operational and data quality issues. You also design, implement, monitor, and optimize data platforms to meet the data pipelines. As a candidate for this certification, you must have solid knowledge of data processing languages, including: SQL Python Scala You need to understand parallel processing and data architecture patterns. You should be proficient in using the following to create data processing solutions: Azure Data Factory Azure Synapse Analytics Azure Stream Analytics Azure Event Hubs Azure Data Lake Storage Azure Databricks Important The English language version of this certification was updated on November 2, 2023. Review the study guide linked on the Exam DP-203 page for details about recent changes.

Microsoft Certified: Azure Data Fundamentals
  • Exam DP-900

This certification offers the foundation you need to build your technical skills to start working with data in the cloud. Mastering the basics can help you jump-start your career and prepare you to dive deeper into other technical opportunities Azure offers. The Microsoft Certified: Azure Data Fundamentals certification could be a great fit for you if you’d like to: Validate your foundational knowledge of core data concepts and how they’re implemented using Azure data services. Reinforce your basics for other Azure role-based certifications, like Azure Database Administrator Associate, Azure Data Engineer Associate, Power BI Data Analyst Associate, or Azure Developer Associate, but it’s not a prerequisite for any of them. If you’re new to the cloud or just starting out with Azure, first choose Azure fundamentals training and certification. If you’re beginning to work with data in the cloud, this certification is for you. It is recommended to have familiarity with: The concepts of relational and nonrelational data. Different types of data workloads, such as transactional or analytical. To prepare for the exam, we recommend that you: Fully understand the skills measured. Study the relevant self-paced content on Microsoft Learn, attend a Microsoft Azure Virtual Training Day: Data Fundamentals, or sign up for an instructor-led training event with a Training Services Partner. Take the free Practice Assessment to validate your knowledge and understanding of the exam experience. Get a trial subscription and give it a try. Check out Master the basics with the Azure Data Fundamentals certification to learn more about this certification and how to get ready. What's next? Register for your exam! After you pass the exam and earn your certification, celebrate your certification badge and skills on social platforms such as LinkedIn. To find out more, visit use and share certification badges. Depending on your goals and your profession, you may choose to: Master the basics with the Azure AI Fundamentals certification. Level up with the Azure Database Administrator Associate, Azure Data Engineer Associate, Power BI Data Analyst Associate, or Azure Developer Associate certifications. Find the right Microsoft Azure certification for you. Important The English language version of this certification was updated on February 1, 2024. Review the study guide linked on the Exam DP-900 page for details about recent changes.

Microsoft Certified: Azure Database Administrator Associate
  • Exam DP-300

As a candidate for this certification, you should have subject matter expertise in building database solutions that are designed to support multiple workloads built with: SQL Server on-premises Azure SQL services You’re a database administrator who manages on-premises and cloud databases built with SQL Server and Azure SQL services. As the Azure database administrator, you implement and manage the operational aspects of cloud-native and hybrid data platform solutions built on SQL Server and Azure SQL services. You use a variety of methods and tools to perform and automate day-to-day operations, including applying knowledge of using Transact-SQL (T-SQL) and other tools for administrative management purposes. You’re responsible for the following concerning database solutions: Management Availability Security Performance monitoring and optimization You evaluate and implement migration strategies for moving databases between Azure and on-premises. Plus, you work with Azure data engineers, Azure solution architects, Azure developers, data scientists, and other professionals to manage operational aspects of data platform solutions. As a candidate for this certification, you should have knowledge of and experience with: Azure SQL Database Azure SQL Managed Instance SQL Server on Azure Virtual Machines (Windows and Linux) Important The English language version of this certification was updated on February 7, 2024. Review the study guide linked on the Exam DP-300 page for details about recent changes.

Microsoft Certified: Azure Enterprise Data Analyst Associate
  • Exam DP-500

Warning This certification will retire on April 30, 2024. You will no longer be able to earn this certification after this date. Certification renewal will be available for at least six months after the certification retires. Read the blog post. As a candidate for the Azure Enterprise Data Analyst Associate certification, you should have subject matter expertise in designing, creating, and deploying enterprise-scale data analytics solutions. Your responsibilities for this role include performing advanced data analytics at scale, such as: Cleaning and transforming data. Designing and building enterprise data models. Incorporating advanced analytics capabilities. Integrating with IT infrastructure. Applying development lifecycle practices. As a professional in this role, you: Help collect enterprise-level requirements for data analytics solutions that include Azure and Power BI. Advise on data governance and configuration settings for Power BI administration. Monitor data usage. Optimize performance of the data analytics solutions. As an Azure enterprise data analyst, you collaborate with other roles, such as: Solution architects Data engineers Data scientists AI engineers Database administrators Power BI data analysts As a candidate for this certification, you should have advanced Power BI skills, including managing data repositories and data processing in the cloud and on-premises, along with using Power Query and Data Analysis Expressions (DAX). You should also be proficient in consuming data from Azure Synapse Analytics and should have experience querying relational databases, analyzing data by using Transact-SQL (T-SQL), and visualizing data. Important The English language version of this certification was updated on January 30, 2024. Review the study guide linked on the Exam PL-200 page for details about recent changes.

Microsoft Certified: Azure Fundamentals
  • Exam AZ-900

Whether you’re new to the field or a seasoned professional, mastering the basics in Microsoft Azure can help you jump-start your career and prepare you to dive deeper into the many technical opportunities Azure offers. This certification validates your foundational knowledge of cloud concepts in general and Azure in particular. As a candidate for this certification, you can describe Azure architectural components and Azure services, such as compute, networking, and storage, as well as features and tools to secure, govern, and administer Azure. The Microsoft Certified: Azure Fundamentals certification could be a great fit for you if you’d like to: Prove your knowledge of cloud computing concepts, models, and services, such as public, private, and hybrid cloud, in addition to infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Show your expertise on how Azure supports security, privacy, compliance, and trust. It’s recommended to have skills and experience working with an area of IT, such as infrastructure management, database management, or software development. You can use your Azure Fundamentals certification to reinforce your basics for other Azure role-based or specialty certifications, but it isn’t a prerequisite for any of them. To prepare for the exam, we recommend that you: Fully understand the skills measured. Study the relevant self-paced content on Microsoft Learn, attend a Microsoft Azure Virtual Training Day: Fundamentals, or sign up for an instructor-led training event with a Training Services Partner. Take the free Practice Assessment to validate your knowledge. Get a trial subscription and give it a try. Check out Master the basics with the Azure Fundamentals certification to learn more about this certification and how to get ready. What's next? Register for your exam! After you pass the exam and earn your certification, celebrate your certification badge and skills on social platforms such as LinkedIn. To find out more, visit View, use, and share certificates and badges. Depending on your goals, you may choose to master the basics with the Azure Data Fundamentals certification or the Azure AI Fundamentals certification. Or find the right Microsoft Azure certification for you, based on your profession (or the one you aspire to).   Important The English language version of this certification was updated on January 23, 2024. Review the study guide linked on the Exam AZ-900 page for details about recent changes.

Microsoft Certified: Azure Network Engineer Associate
  • Exam AZ-700

As a candidate for this certification, you should have subject matter expertise in planning, implementing, and managing Azure networking solutions, including: Core network infrastructure Hybrid connectivity Application delivery services Private access to Azure services Network security As an Azure network engineer, your responsibilities include optimizing performance, resiliency, scale, and security of Azure networking solutions. You deploy the solutions by using the Azure portal, the command line, and templates. You proactively monitor network environments to identify issues and minimize risk. To deliver Azure solutions, you work with: Solution architects Cloud administrators Security engineers Application developers DevOps engineers You also assist Azure support engineers in resolving connectivity issues reported by customers. As a candidate for this certification, you should have experience creating and managing compute, storage, and networking resources in Azure. You should understand networking fundamentals, such as: Name resolution Network protocols Network address management Important The English language version of this certification was updated on January 29, 2024. Review the study guide linked on the Exam AZ-700 page for details about recent changes.

Microsoft Certified: Azure Security Engineer Associate
  • Exam AZ-500

As the Azure security engineer, you implement, manage, and monitor security for resources in Azure, multi-cloud, and hybrid environments as part of an end-to-end infrastructure. You recommend security components and configurations to protect the following: Identity and access Data Applications Networks Your responsibilities as an Azure security engineer include: Managing the security posture. Identifying and remediating vulnerabilities. Performing threat modelling. Implementing threat protection. You may also participate in responding to security incidents. As an Azure security engineer, you work with architects, administrators, and developers to plan and implement solutions that meet security and compliance requirements. You should have: Practical experience in administration of Microsoft Azure and hybrid environments. Strong familiarity with compute, network, and storage in Azure and Microsoft Entra. Important The English language version of this certification was updated on January 31, 2024. Review the study guide linked on the Exam AZ-500 page for details about recent changes. Note Microsoft 365 Defender portal has been renamed to Microsoft Defender portal. This change will appear on the exam in late April.

Microsoft Certified: Azure Solutions Architect Expert
  • Exam AZ-305

As a Microsoft Azure solutions architect, you have subject matter expertise in designing cloud and hybrid solutions that run on Azure, including: Compute Network Storage Monitoring Security Your responsibilities for this role include advising stakeholders and translating business requirements into designs for Azure solutions that align with the Azure Well-Architected Framework and Cloud Adoption Framework for Azure. In this role, you implement solutions on Azure by partnering with various other job roles, including: Developers Administrators Security engineers Data engineers As a candidate for this certification, you should have advanced experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. You should manage how decisions in each area affect an overall solution. In addition, you should have experience with: Azure administration Azure development DevOps processes Important The English language version of this certification was updated on January 22, 2024. Review the study guide linked on the Exam AZ-305 page for details about recent changes.

Microsoft Certified: Azure Stack Hub Operator Associate
  • Exam AZ-600

Candidates for the Azure Stack Hub Operator Associate certification are Azure administrators or Azure Stack Hub operators who provide cloud services to end users or customers from within their own datacenter using Azure Stack Hub.

Microsoft Certified: Azure Support Engineer for Connectivity Specialty
  • Exam AZ-720

Candidates for the Microsoft Azure Support Engineer for Connectivity Specialty certification are support engineers with subject matter expertise in using advanced troubleshooting methods to resolve networking and connectivity issues in Azure.

Microsoft Certified: Azure Virtual Desktop Specialty
  • Exam AZ-140

As a candidate for the Azure Virtual Desktop Specialty certification, you should be a server or desktop administrator with subject matter expertise in designing, implementing, managing, and maintaining Microsoft Azure Virtual Desktop experiences and remote apps for any device. To deliver these experiences, you should work closely with: Azure administrators Azure architects Microsoft 365 administrators Azure security engineers You should have experience with Azure technologies, including: Virtualization Networking Identity Storage Resiliency You should be able to manage end-user desktop environments, including delivering applications and configuring user settings. You should use the Azure portal, templates, scripting, and command-line tools to manage an Azure Virtual Desktop deployment. Important The English language version of this certification was updated on January 22, 2024. Review the study guide linked on the Exam AZ-140 page for details about recent changes.

Microsoft Certified: Azure for SAP Workloads Specialty
  • Exam AZ-120

As a candidate for this certification, you’re an architect or engineer with extensive experience and knowledge of the systems applications and products (SAP) system landscape and industry standards that are specific to the initial migration or integration and the long-term operation of an SAP solution on Microsoft Azure. As an architect or an engineer for Azure for SAP Workloads, you’re responsible for: Making recommendations on services. Adjusting resources as appropriate for optimal resiliency, performance, scale, provision, size, and monitoring. In these roles, you implement solutions by partnering with: Cloud administrators Cloud database administrators Clients You should have extensive experience and knowledge of the following applications: SAP high performance analytic appliance (HANA), suite for (S/4) HANA, SAP NetWeaver, SAP business warehouse for (BW/4) HANA, OS servers for SAP applications and databases, Azure portal, Azure Marketplace, and Azure Resource Manager templates. You should also have experience with: Virtualization Cloud infrastructure Storage structures High availability design Disaster recovery design Data protection concepts Networking For this certification, we strongly recommend that you have an Azure Administrator Associate certification. Important The English language version of this certification was updated on January 22, 2024. Review the study guide linked on the Exam AZ-120 page for details about recent changes.

Microsoft Certified: Cybersecurity Architect Expert
  • Exam SC-100

As a Microsoft cybersecurity architect, you translate a cybersecurity strategy into capabilities that protect the assets, business, and operations of an organization. You design, guide the implementation of, and maintain security solutions that follow Zero Trust principles and best practices, including security strategies for: Identity Devices Data Applications Network Infrastructure DevOps Plus, you design solutions for: Governance and Risk Compliance (GRC) Security operations Security posture management As a cybersecurity architect, you continuously collaborate with leaders and practitioners in IT security, privacy, and other roles across an organization to plan and implement a cybersecurity strategy that meets the business needs of an organization. As a candidate for this exam, you have experience implementing or administering solutions in the following areas: Identity and access Platform protection Security operations Data security Application security Hybrid and multicloud infrastructures You should have expert skills in at least one of those areas, and you should have experience designing security solutions that include Microsoft security technologies. To earn the Microsoft Cybersecurity Architect certification, you must also pass one of the following exams: SC-200, SC-300, or AZ-500. We strongly recommend that you do this before taking this exam. Important The English language version of this certification was updated on January 23, 2024. Review the study guide linked on the Exam SC-100 page for details about recent changes. Note Microsoft 365 Defender has been renamed to Microsoft Defender XDR, and Microsoft 365 Defender portal to Microsoft Defender portal. This change will appear on the exam in late April.

Microsoft Certified: DevOps Engineer Expert
  • Exam AZ-400

As a DevOps engineer, you’re a developer or infrastructure administrator who also has subject matter expertise in working with people, processes, and products to enable continuous delivery of value in organizations. Your responsibilities for this role include designing and implementing strategies for collaboration, code, infrastructure, source control, security, compliance, continuous integration, testing, delivery, monitoring, and feedback. As a DevOps engineer, you work on cross-functional teams that include: Developers Site reliability engineers Azure administrators You must have experience with administering and developing in Azure, with strong skills in at least one of these areas. You should be familiar with: Azure DevOps GitHub. Important The English language version of this certification was updated on January 29, 2024. Review the study guide linked on the Exam AZ-400 page for details about recent changes.

Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate
  • Exam MB-800

If you’re a functional consultant who implements core Microsoft Dynamics 365 Business Central setup processes for small and medium-sized businesses, this certification is for you. You need to have experience configuring Dynamics 365 Business Central role centers, including adapting insights, cues, action tiles, reports, and charts. And you should be able to extend Business Central by using Microsoft Power Platform components.

Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate
  • Exams MB-300,MB-340

If you're a functional consultant, developer, information worker, or IT or business professional using Dynamics 365 Commerce to support your team and organization, this certification could help give your career a boost. As a candidate for this certification, you configure, deploy, and maintain Dynamics 365 Commerce applications.

Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate
  • Exam MB-220

As a candidate for this certification, you’re a Microsoft Dynamics 365 Customer Insights - Journeys functional consultant. You’re responsible for implementing solutions that: Attract and convert leads. Build brand awareness. Standardize omnichannel messaging. Deliver marketing insights. You’re responsible for: Configuring the core marketing application to include segmentation, email marketing, interactive customer journeys, and real-time journeys. Lead nurturing with personalized experiences, events, surveys, lead scoring, and analytics. Maintaining compliance with data privacy and security regulations. As a candidate, you should have some knowledge of marketing principles and the Dynamics 365 Customer Insights - Journeys application's role in relationship to the Dynamics 365 suite of applications, including integration of: The Microsoft Power Platform Other Dynamics 365 customer engagement apps Dynamics 365 Customer Insights - Data Dynamics 365 Customer Voice Microsoft Teams Other Microsoft 365 applications You should understand: Industry terminology Priorities Common initiatives Standards Methodologies Best practices If you need more experience before you try to earn this certification, here are some suggestions: Work on a Dynamics 365 model–driven app implementation project. Shadow a functional consultant or a solution architect who works with Microsoft Dynamics 365 Customer Insights - Journeys. Join the community of experts and peers at community.dynamics.com. Take available learning paths on Microsoft Learn. Sign up for an instructor-led training course. Important The English language version of this certification will be updated on March 20, 2024. Review the study guide linked on the Exam MB-220 page  for details about upcoming changes.

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
  • Exam MB-230

If you’re a functional consultant responsible for configuring and implementing Dynamics 365 Customer Service solutions for customers, you can use this certification to shine a light on your skills and to help advance your career. As a Dynamics 365 Customer Service functional consultant, you’re responsible for implementing solutions that focus upon: Customer service Quality Reliability Efficiency Customer satisfaction You design and implement service management processes and automation in collaboration with solution architects and developers. You coordinate with customer engagement administrators to implement and upgrade customer service components including: Omnichannel engagement Collaboration Knowledge management Customer feedback Connected services You must have strong applied knowledge of customer service including in-depth understanding of cases, knowledge management, queues, entitlements, resource scheduling, service-level agreements (SLAs), AI insights and visualizations, connected services, Microsoft Power Virtual Agents, Customer Service applications, Customer Voice, basic and unified routing, and Omnichannel for Customer Service. If you need more experience before you try to earn this certification, here are some suggestions: Work as a Dynamics 365 functional consultant on one or more projects. Work on a Dynamics 365 Customer Service implementation. Join the community at community.dynamics.com. Take available learning paths on Microsoft Learn. Complete more hands-on practice. Sign up for an instructor-led training course. Important The English language version of this certification will be updated on March 18, 2024. Review the study guide linked on the Exam MB-230 page for details about upcoming changes.

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
  • Exam MB-240

As a candidate for this certification, you’re a Microsoft Dynamics 365 Field Service functional consultant. You’re responsible for implementing solutions that: Schedule resources to meet customer requirements. Optimize resources by matching skills, locations, and availability. Equip frontline workers with the information and tools to deliver great service. Build a service history of customer assets. You’re responsible for: Configuring the default administration areas of the Field Service application. Configuring resources and scheduling. Configuring service agreements and booking setups. Managing work orders, incident types, and booking setups. Managing customer assets. Deploying and configuring the Field Service mobile app. Tailoring Field Service based on customer requirements. As a candidate, you should have a basic understanding of field service principles and the role the Field Service app plays in relationship to the Dynamics 365 suite of applications, including integration of: Microsoft Power Platform Dynamics 365 Customer Service Microsoft 365 apps Microsoft Teams Dynamics 365 Remote Assist Dynamics 365 Guides Microsoft Azure IoT You should understand: Industry terminology Field service processes Work order lifecycle Best practices Important The English language version of this certification was updated on January 12, 2024. Review the study guide linked on the Exam MB-240 page for details about recent changes.

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
  • Exams MB-300,MB-310

Warning Exam MB-300 will retire on February 29, 2024. If you’ve passed Exam MB-310 but not Exam MB-300, be sure to pass Exam MB-300 before it retires. Otherwise, you’ll need to retake Exam MB-310. If you pass Exam MB-300 and earn the certification before Exam MB-300 is retired, you only need to renew your certification annually to maintain it. Read the blog post. Use this certification to prove your skills and help advance your career. If you have experience as a finance analyst who assesses business requirements, this is the certification for you. You will learn to translate business requirements into successful business processes and solutions based on industry best practices. You need to have experience in configuring and using Dynamics 365 Finance to meet business requirements. This certification is a good fit for you, if you’re part of the finance department and work in: Accounts receivable Accounts payable General ledger Fixed assets Budgeting Cost accounting and cost management Expenses You must have a fundamental understanding of: Business accounting principles Financial operations If you need more experience before you try to earn this certification, here are some suggestions: Work with a functional consultant who uses Dynamics 365 Finance. Work as a functional consultant on one or more implementation projects. Join the community of experts and peers at community.dynamics.com. Take available learning paths on Microsoft Learn. Sign up for an instructor-led training course that covers the MB-310 and MB-300 tracks. Read the Discover your career path blog for more information Important The English language version of this certification was updated recently. Exam MB-300 was updated on October 2, 2023, and Exam MB-310 was updated on March 21, 2023. Review the study guides linked on the exam pages for details about changes.

Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
  • Exams MB-300,MB-330

Warning Exam MB-300 will retire on February 29, 2024. If you’ve passed Exam MB-330 but not Exam MB-300, be sure to pass Exam MB-300 before it retires. Otherwise, you’ll need to retake Exam MB-330. If you pass Exam MB-300 and earn the certification before Exam MB-300 is retired, you only need to renew your certification annually to maintain it. Read the blog post.   As a candidate for the Microsoft Dynamics 365 Supply Chain Management Functional Consultant Associate certification, you're a functional consultant or a business user with a fundamental understanding of supply chain management industry standards. You have experience configuring and implementing Dynamics 365 Supply Chain Management to meet the needs of your organization. You're a key resource who works with these stakeholders in finance, commerce, and manufacturing: Developers Solution architects Project managers Functional consultants To further accelerate your career, consider combining this certification with the Dynamics 365: Finance and Operations Apps Solution Architect Expert certification (Exam MB-700). If you need more experience before you try to earn this certification, here are some suggestions: Shadow a supply chain management functional consultant and help to implement Dynamics 365 Supply Chain Management functionalities. Get a mentor, tour warehouses, and learn how things are made. Take available learning paths on Microsoft Learn. Sign up for an instructor-led training course that covers the MB-300 and MB-330 track. Join the community of experts and peers at community.dynamics.com, or join a user group. Read the Discover your career path blog to learn more. Important The English language version of this certification was updated recently. Exam MB-300 was updated on October 2, 2023, and Exam MB-330 was updated on September 25, 2023. Review the study guides linked on the exam pages for details about changes.

Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Expert
  • Exam MB-335

If you’re a functional consultant with advanced skills, a senior or principal functional consultant for a Microsoft partner, or a senior IT professional, developer, or information worker, this expert certification could be for you. You also need significant experience configuring and implementing advanced features of Dynamics 365 Supply Chain Management to meet the needs of your business and customers. You are a key resource with deep understanding of supply chain management operations, including production, logistics, master planning, and asset management. Plus, you can demonstrate expertise in discrete, process, or lean manufacturing. To gain more experience before you try to earn this certification, here are some suggestions: Review the Exam MB-335 study guide, which includes key topics covered on the exam. Explore the learning paths, available on Microsoft Learn, for supply chain management functional consultants listed on this page.

Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate
  • Exams MB-300,MB-320

If you’re a functional consultant or a business user with a deep understanding of manufacturing industry standards, this certification might be for you. You also need experience configuring and implementing Dynamics 365 Supply Chain Management to meet the needs of your organization. Supply chain management, manufacturing functional consultants are key resources who work with developers, solution architects, project managers, and functional consultants in finance, commerce, and supply chain.

Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate
  • Exams MB-300,MB-500

Warning Exam MB-300 will retire on February 29, 2024. If you’ve passed Exam MB-500 but not Exam MB-300, be sure to pass Exam MB-300 before it retires. Otherwise, you’ll need to retake Exam MB-500. If you pass Exam MB-300 and earn the certification before Exam MB-300 is retired, you only need to renew your certification annually to maintain it. Read the blog post. If you're a developer who is accountable for gathering and analyzing business requirements, and translating these into critical system functionality with finance and operations apps in Dynamics 365, you could use this certification to advance your career. You should have experience providing fully realized business processes and solutions that implement industry recommended practices, using: Standardized application coding patterns Extensible features External integrations You need to be familiar with products and services that include Microsoft Visual Studio, Power Apps, Power Automate, Azure DevOps, Lifecycle Services tools, Microsoft Azure, Postman, GitHub, Microsoft 365, reporting tools such as SQL Server Reporting Services (SSRS) and Power BI, and SQL Server Management Studio. And you must have deep knowledge and experience using the underlying framework, data structures, and objects associated with finance and operations solutions in Dynamics 365 that deliver best-in-class functionality. If you need more experience before you try to earn this certification, here are some suggestions: Work as a developer on one or more finance and operations apps in Dynamics 365. Volunteer to help develop a project. Take available learning paths on Microsoft Learn. Sign up for instructor-led trainings that cover MB-300 and MB-500. Join the community of experts and peers at community.dynamics.com. Read the Discover your career path blog to learn more. Important The English language version of this certification was updated recently. Exam MB-500 was updated on December 27, 2023. Exam MB-300 was updated on October 2, 2023. Review the study guides linked on the exam pages for details about changes.

Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert
  • Exam MB-700

Are you a solution architect, functional or technical consultant, IT professional, or information worker who is familiar with Microsoft Dynamics 365 apps and Microsoft Power Platform? Do you have a deep understanding of Dynamics 365 finance and operations apps? Are you a trusted advisor who understands recommended business practices and software capabilities? If so, earning this expert certification can open doors that could take your career to the next level. As a candidate for this certification, you’re a Dynamics 365 professional who advises stakeholders and translates business requirements into secure, scalable, and reliable solutions. You design cohesive solutions for your customers because you know how to work with the essential architectural components of Dynamics 365 finance and operations apps. You have extensive domain knowledge in one or more industry verticals. Plus, you understand how decisions in each area affect the overall solution. In addition, you’re familiar with platforms, tools, and functional areas, such as finance and supply chain management. The Dynamics 365: Finance and Operations Apps Solution Architect Expert certification is a good fit for you if: You have significant experience as a Dynamics 365 finance and operations apps functional consultant or technical consultant. You aspire to be a solution architect or recently started that career journey. You’re responsible for the successful design, implementation, deployment, and adoption of an overall technology solution in your organization. You have experience consulting with organizations and implementation team members to refine business needs into well-defined and cost-effective solutions. If you need more experience before you try to earn this certification, here are some suggestions: Shadow a solution architect or work as one on a few projects. Volunteer to design and implement a finance and operations app solution. Attend solution architecture workshops with other solution architects. Important The English language version of this certification will be updated on March 18, 2024. Review the study guide linked on the Exam MB-700 page for details about upcoming changes.

Microsoft Certified: Fabric Analytics Engineer Associate
  • Exam DP-600

As a candidate for this certification, you should have subject matter expertise in designing, creating, and deploying enterprise-scale data analytics solutions. Your responsibilities for this role include transforming data into reusable analytics assets by using Microsoft Fabric components, such as: Lakehouses Data warehouses Notebooks Dataflows Data pipelines Semantic models Reports You implement analytics best practices in Fabric, including version control and deployment. To implement solutions as a Fabric analytics engineer, you partner with other roles, such as: Solution architects Data engineers Data scientists AI engineers Database administrators Power BI data analysts In addition to in-depth work with the Fabric platform, you need experience with: Data modeling Data transformation Git-based source control Exploratory analytics Languages, including Structured Query Language (SQL), Data Analysis Expressions (DAX), and PySpark

Microsoft Certified: Identity and Access Administrator Associate
  • Exam SC-300

As a Microsoft identity and access administrator, you design, implement, and operate an organization’s identity and access management by using Microsoft Entra ID (ID). You configure and manage the full cycle of identities for: Users Devices Microsoft Azure resources Applications As an identity and access administrator, you provide seamless experiences and self-service management capabilities for users. You plan and implement identity, authorization, and access to connect applications and resources in Azure. You’re also responsible for troubleshooting, monitoring, and reporting on identity and access. You collaborate with many other roles in the organization to: Drive strategic identity projects. Modernize identity solutions. Implement hybrid identity solutions. Implement identity governance. You should be familiar with Azure, Microsoft 365 services and workloads, and Active Directory Domain Services (AD DS). You should have experience: Automating the management of Microsoft Entra ID using PowerShell. Analyzing events using Kusto Query Language (KQL). Important The English language version of this certification was updated on January 31, 2024. Review the study guide linked on the Exam SC-300 page for details about recent changes. Note Microsoft 365 Defender has been renamed to Microsoft Defender XDR, and Microsoft 365 Defender portal to Microsoft Defender portal. This change will appear on the exam in late April.

Microsoft Certified: Information Protection and Compliance Administrator Associate
  • Exam SC-400

As an information protection and compliance administrator, you plan and implement risk and compliance controls in the Microsoft Purview compliance portal. In this role, you translate an organization’s risk and compliance requirements into technical implementation. You’re responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. You work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization’s risk reduction and compliance goals. You assist workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls. You should have experience with Microsoft 365 services, including: Microsoft 365 Apps Microsoft Exchange Online Microsoft SharePoint Microsoft OneDrive Microsoft Teams You should also be familiar with PowerShell. Important The English language version of this certification was updated on August 22, 2023. Review the study guide linked on the Exam SC-400 page for details about recent changes. Note Microsoft 365 Defender portal has been renamed to Microsoft Defender portal. This change will appear on the exam in late April.

Microsoft Certified: Power Automate RPA Developer Associate
  • Exam PL-500

If you’re a developer with a keen interest in providing automated solutions for your organization, this certification could be a great fit for you. You know how to automate Windows-based, browser-based, and terminal-based applications time-consuming and repetitive processes by using a mix of approaches like UI, API, and database automations. You analyze and design processes for automation and implement automations using Power Automate for desktop and Power Automate cloud flows. You use actions for logic and to work with data, applications, and services. Working with business stakeholders, you help to optimize business workflows. And you collaborate with administrators to deploy solutions to other environments and to support solutions. You should have experience with the Windows desktop environment, scripting languages, Power Automate cloud and desktop flows, AI Builder, Process Advisor, and Microsoft Dataverse. If you need more experience before you try for this certification, here are some suggestions: To get hands-on experience, volunteer on a Microsoft Power Automate robotic process automation (RPA) project. To become familiar with RPA, follow this learning path on Microsoft Learn. To explore the application and the interface, start a Power Automate Desktop trial. Sign up for an instructor-led training course. Important The English language version of this certification was updated on June 27, 2023. Review the study guide linked on the Exam PL-500 page for details about recent changes.

Microsoft Certified: Power Platform App Maker Associate
  • Exam PL-100

If you’re a business professional with deep expertise in your solution domain and you want to use your passion for building Microsoft Power Platform solutions to simplify, automate, and transform tasks and processes for your team, this certification is designed for you. You understand: The data that you work with. The issues that you need to resolve. The required processes and app experiences. As a candidate for this certification, you may not have formal IT training but are comfortable using technology to solve business problems. You're self-directed and focus on solving problems by using Microsoft Power Platform as part of your primary job role. You may connect to and use features of apps including: Microsoft Teams Microsoft 365 apps and services Third-party solutions You have a desire to understand the capabilities and limitations of available tools and how to apply them. To learn more, read our post Are you a Power Platform App Maker? Now’s the time to get certified. If you need more experience before you try for this certification, you could: Volunteer on a project to get real-life experience with data modeling, basic UX design, requirements analysis, or process analysis. Take learning paths on Microsoft Learn. Sign up for an instructor-led training course. Important The English language version of this certification was updated on January 19, 2024. Review the study guide linked on the Exam PL-100 page for details about recent changes.

Microsoft Certified: Security Operations Analyst Associate
  • Exam SC-200

As a Microsoft security operations analyst, you reduce organizational risk by: Rapidly remediating active attacks in the environment. Advising on improvements to threat protection practices. Referring violations of organizational policies to appropriate stakeholders. You perform: Triage. Incident response. Vulnerability management. Threat hunting. Cyber threat intelligence analysis. As a Microsoft security operations analyst, you monitor, identify, investigate, and respond to threats in multicloud environments by using: Microsoft Sentinel Microsoft Defender for Cloud Microsoft 365 Defender Third-party security solutions In this role, you collaborate with business stakeholders, architects, identity administrators, Azure administrators, and endpoint administrators to secure IT systems for the organization. As a candidate, you should be familiar with: Microsoft 365 Azure cloud services Windows and Linux operating systems Important The English language version of this certification will be updated on March 4, 2024. Review the study guide linked on the Exam SC-200 page for details about upcoming changes.

Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Exams AZ-800,AZ-801

As a candidate for this certification, you’re responsible for configuring and managing Windows Server on-premises, hybrid, and infrastructure as a service (IaaS) platform workloads. As a Windows Server hybrid administrator, you’re tasked with: Integrating Windows Server environments with Azure services. Managing Windows Server in on-premises networks. In this role, you manage and maintain Windows Server IaaS workloads in Azure as well as migrating and deploying workloads to Azure. You typically collaborate with: Azure administrators Enterprise architects Microsoft 365 administrators Network engineers As a candidate for this certification, you deploy, package, secure, update, and configure Windows Server workloads using on-premises, hybrid, and cloud technologies. In this role, you implement and manage on-premises and hybrid solutions, such as identity, security, management, compute, networking, storage, monitoring, high availability, and disaster recovery. You use administrative tools and technologies such as Windows Admin Center, PowerShell, Azure Arc, Azure Policy, Azure Monitor, Azure Automation Update Management, Microsoft Defender for Identity, Microsoft Defender for Cloud, and IaaS virtual machine (VM) administration. As a candidate for this certification, you should have several years of experience with Windows Server operating systems. Important The English language version of this certification was updated recently. Exam AZ-800 was updated on January 29, 2024, and Exam AZ-801 was updated on August 24, 2023. Review the study guides linked on the exam pages for details about changes. Note Microsoft 365 Defender portal has been renamed to Microsoft Defender portal. This change will appear on the exam in late April.