MEAPSA

Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365

Investigate and diagnose why emails are prevented from arriving at their intended destination because of inbox rules, Microsoft Defender for Office 365, spam filter policies, and other Exchange Online features.

Support Engineer

Azure Active Directory

Microsoft Exchange Online

Exchange Server

Outlook

Microsoft Defender for Office 365

Module Objectives

After completing this module, you'll be able to:

Diagnose problems caused by misconfigured or corrupted inbox rules.
Decide why message attachments are preventing message delivery.
Analyze why Exchange Online Protection has taken action on a message.
Identify poorly configured spam filter policies.

Units

Introduction min
Troubleshoot inbox rules min
Troubleshoot message attachments min
Investigate actions taken by Defender for Office 365 min
Troubleshoot spam filter policies min
Troubleshoot message filtering min
Knowledge check min
Summary min

Prerequisites

Experience with PowerShell and the Exchange PowerShell module.
Significant experience deploying, managing, and troubleshooting Exchange environments.