MEAPSA

Troubleshoot issues signing into Microsoft Teams

Learn how to troubleshoot account authentication, review sign-in logs, and troubleshoot both member and guest access issues. Learn how to validate network configuration and to configure Conditional Access policies.

Support Engineer

Microsoft 365

Microsoft Teams

Module Objectives

After completing this module, you’ll be able to:

Troubleshoot account and network issues.
Troubleshoot member sign-in issues.
Troubleshoot guest access issues.

Units

Introduction min
Validate network configuration min
Review and configure Conditional Access policies min
Troubleshoot account issues min
Review sign-in logs min
Troubleshoot external and guest access min
Manage inactive guest users min
Knowledge check min
Summary min

Prerequisites

Experience configuring and administering Microsoft Teams
Experience using Windows PowerShell
Working experience with performance tuning and service monitoring