Troubleshoot issues with mobile devices

Troubleshoot issues with mobile devices

Investigate and diagnose problems that users may experience when they use mobile phones, tablets, and other devices to access Exchange Online.

Support Engineer
Azure Active Directory
Microsoft Exchange Online
Exchange Server
Outlook
Microsoft Defender for Office 365

Module Objectives

After completing this module, you'll be able to:

  • Resolve any issues that mobile devices have when connecting to Exchange Online.
  • Diagnose problems with ActiveSync devices.

Prerequisites

  • Experience with PowerShell and the Exchange PowerShell module.
  • Significant experience deploying, managing, and troubleshooting Exchange environments.