Troubleshoot desktop Outlook clients
Investigate and diagnose problems that desktop and laptop computer users have when connecting their Outlook client to Exchange Online.
Support Engineer
Azure Active Directory
Microsoft Exchange Online
Exchange Server
Outlook
Microsoft Defender for Office 365
Module Objectives
After completing this module, you'll be able to:
- Ensure Outlook clients can connect to Exchange Online.
- Diagnose Outlook client authentication issues.
- Resolve problems with calendaring, resource booking, and delegation.
Units
Prerequisites
- Experience with Windows PowerShell and the Exchange PowerShell module.
- Hands-on experience deploying, managing, and troubleshooting Exchange environments.