Describe Dynamics 365 Commerce clienteling capabilities and Dynamics 365 Fraud Protection

Describe Dynamics 365 Commerce clienteling capabilities and Dynamics 365 Fraud Protection

Learn about how Commerce can help organizations provide personalized and targeted shopping experiences in both business-to-business (B2B) and business-to-consumer (B2C) models.

Business Owner
Business User
Functional Consultant
Student
Dynamics 365
Fraud Protection

Module Objectives

After completing this module, you will be able to:

  • Describe loyalty and clienteling concepts.
  • Describe how Commerce uses Dynamics 365 Customer Insights.
  • Describe how Fraud Protection reduces fraudulent activities in the system.

Units

Prerequisites

None