MEAPSA

Configure and troubleshoot Microsoft Teams clients and services

Learn how to deploy, configure, maintain Teams client software, and how to troubleshoot Teams client startup and performance issues. Learn how to configure and troubleshoot Microsoft Audio Conferencing, call setup and troubleshoot phone system issues.

Support Engineer

Microsoft 365

Office 365

Module Objectives

After completing this module, you'll be able to:

Configure and troubleshoot Teams clients.
Configure and troubleshoot Teams services.

Units

Introduction min
Install and update Teams client software min
Troubleshoot Teams client startup and configuration min
Troubleshoot audio and video devices min
Troubleshoot Teams desktop client performance issues min
Configure and troubleshoot audio conferencing min
Troubleshoot voice min
Troubleshoot phone system issues min
Knowledge check min
Summary min

Prerequisites

Experience configuring and administering Microsoft Teams
Experience using Windows PowerShell
Working experience with performance tuning and service monitoring