Use Connected Customer Service with Dynamics 365

Use Connected Customer Service with Dynamics 365

Use the Connected Customer Service Add-in for Dynamics 365 to integrate IoT devices with Dynamics 365 Customer Service to help service customers.

Prerequisites

  • Basic knowledge of Dynamics 365 Customer Service
Business User
Functional Consultant
Dynamics 365
Customer Service

Related Modules

Get started with Connected Customer Service for Dynamics 365 and Azure IoT
module
Intermediate   MS Learn
Functional Consultant
Dynamics 365
Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT
module
Intermediate   MS Learn
Functional Consultant
Dynamics 365