Working with Connected Field Service for Dynamics 365 and Azure IoT
Important
Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in generative AI and enhanced integrations across Microsoft Copilot.
Some articles and screenshots may refer to Power Virtual Agents while we update documentation and training content.
This learning path introduces you to connected Field Service and Azure IoT. Included in this learning path is identifying exceptions, register and manage devices, remotely monitor and service equipment, and using IoT central with connected Field Service.
Prerequisites
- Guidance for configuring the following environments for this learning path starts in the first module.
- Microsoft Dynamics 365 instance with Microsoft Dynamics 365 Field Service deployed
- Connected Field Service deployed
- Azure IoT Hub setup and deployed
- MXChip IoT DevKit to complete the lab exercise in Identify Exceptions with Connected Field Service module
Business User
Functional Consultant
Azure
Dynamics 365
IoT Central
Field Service