MEAPSA

Remotely monitor and service equipment with Connected Field Service for Dynamics 365 and Azure IoT

This module focuses on the end-to-end process of remotely monitoring IoT enabled devices using the Connected Field Service solution including device registration, working with alerts, and designing processes to take specific actions.

Business User

Functional Consultant

Azure

Dynamics 365

IoT Central

Field Service

Module Objectives

In this module, you will:

Explain the beginning and end process with Connected Field Service
Explain and demonstrate the relationship between Customer Assets and IoT Devices
Identify the components used to remotely interact with Devices
Create automated processes for servicing equipment

Units

Remotely monitor and service customer equipment min
Customer assets and device registration min
Remotely interact with devices min
Automate Connected Field Service min
Design processes for Connected Field Service min
Build Connected Field Service processes and automations min
Check your knowledge min
Summary min

Prerequisites

Microsoft Dynamics 365 instance with Microsoft Dynamics 365 Field Service deployed, Connected Field Service deployed, and Azure IoT Hub set up and deployed to complete the lab exercises.