Microsoft 365 Certified:
Exchange Online Support Engineer Specialty

Candidates for this certification identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related Exchange components, technologies, and services.

Candidates work with customers and other stakeholders to understand the details of any issues. They also interact with administrators and peers that work with other related technologies.

Candidates should have experience with PowerShell and the Exchange PowerShell module. The support engineer should also have significant experience deploying, managing, and troubleshooting Exchange Online environments.