Schedule services with Customer Service scheduling
Important
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Learn how to define and schedule services with Dynamics 365 Customer Service to provide service to customers at the organization's locations.
Business User
Functional Consultant
Dynamics 365
Customer Service
Module Objectives
In this module, you will:
- Learn how to define services.
- Discover how to configure fulfillment preferences.
- Learn how to create and schedule service activities.
Units
Prerequisites
Basic knowledge of the Dynamics 365 Customer Service application