Work with ratings and reviews in Dynamics 365 Commerce

Work with ratings and reviews in Dynamics 365 Commerce

Ratings and reviews help customers learn about products before they make a purchase decision by showing them what other customers think about those products. Ratings and reviews can also serve as a feedback mechanism that retailers can use to improve the quality of a product and therefore increase sales.

Business User
Functional Consultant
Dynamics 365
Commerce

Module Objectives

In this module, you will:

  • Learn how to manage, configure, and sync ratings and reviews in Dynamics 365 Commerce.
  • Learn how to consume product ratings to help with customer interaction.

Prerequisites

  • General knowledge of basic navigation within Dynamics 365 Commerce
  • Basic knowledge of retail processes
  • General knowledge of basic navigation within the Authoring tool