Work with ratings and reviews in Dynamics 365 Commerce
Ratings and reviews help customers learn about products before they make a purchase decision by showing them what other customers think about those products. Ratings and reviews can also serve as a feedback mechanism that retailers can use to improve the quality of a product and therefore increase sales.
Business User
Functional Consultant
Dynamics 365
Commerce
Module Objectives
In this module, you will:
- Learn how to manage, configure, and sync ratings and reviews in Dynamics 365 Commerce.
- Learn how to consume product ratings to help with customer interaction.
Units
Prerequisites
- General knowledge of basic navigation within Dynamics 365 Commerce
- Basic knowledge of retail processes
- General knowledge of basic navigation within the Authoring tool