MEAPSA

Manage users, licenses, and mail contacts in Microsoft 365

This module provides instruction on how to create and manage user accounts, assign Microsoft 365 licenses to users, recover deleted user accounts, and create and manage mail contacts.

Administrator

Solution Architect

Technology Manager

Office 365

Module Objectives

By the end of this module, you should be able to:

Identify which user identity model best suited for your organization.
Create user accounts from both the Microsoft 365 admin center and Windows PowerShell.
Manage user accounts and licenses in Microsoft 365.
Recover deleted user accounts in Microsoft 365.
Perform bulk user maintenance in Microsoft Entra ID.
Create and manage mail contacts from both the new Exchange admin center and Exchange Online PowerShell.

Units

Introduction min
Determine the user identity model for your organization min
Create user accounts in Microsoft 365 min
Manage user account settings in Microsoft 365 min
Manage user licenses in Microsoft 365 min
Recover deleted user accounts in Microsoft 365 min
Perform bulk user maintenance in Microsoft Entra ID min
Create and manage guest users min
Create and manage mail contacts min
Knowledge check min
Summary min

Prerequisites

None