Troubleshoot mail flow with Exchange Online

Troubleshoot mail flow with Exchange Online

Troubleshoot mail flow issues in Exchange Online using reports, transport logs, and validation.

Administrator
Microsoft 365
Office 365
Exchange Server

Module Objectives

At the end of this module, you should be able to:

  • Explain mail flow.
  • Describe inbound and outbound mail.
  • Explain message tracing.
  • Explain non-deliverable reports.
  • Explain transport logs.

Prerequisites

  • Basic understanding of Microsoft 365.