MEAPSA

Get started with Dynamics 365 Commerce channels

Dynamics 365 Commerce delivers a complete omnichannel solution that unifies the operating system, in-store, and e-Commerce experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Administrator

Business User

Developer

Functional Consultant

Solution Architect

Dynamics 365

Commerce

Module Objectives

In this module, you will:

Learn about the Dynamics 365 Commerce platform.
Discover the different commerce channels and their purposes.

Units

Introduction min
E-Commerce min
Store Commerce and store operations min
Call center channels min
Commerce headquarters min
Check your knowledge min
Summary min

Prerequisites

Basic knowledge of Dynamics 365 Commerce