MEAPSA

Configure and manage voice users

Ongoing management is required as new employees start, or if their needs change. Learn how to manage voice user configuration, including enabling voice services and adjusting voice configuration.

Administrator

Microsoft 365

Microsoft Teams

Module Objectives

After completing this module, you'll be able to:

Enable users for Teams Phone using Calling Plans, and Teams Phone Mobile or Operator Connect if it's configured for your tenant.
Enable users for Direct Routing.
Manage per-user options for Teams Phone.

Units

Introduction min
Enable users for Teams Phone min
Enable users for Direct Routing with Teams Phone min
Enable additional calling features for Teams Phone min
Enable users for Teams Phone Mobile min
Knowledge check min
Summary and resources min

Prerequisites

Knowledge of how to configure Teams Phone tenant settings for your organization, either using Calling Plans, Operator Connect, Teams Phone Mobile, or Direct Routing.
Understanding of the requirements for voice users, including dial plans, voice routing and numbering.