Automate Dynamics 365 Customer Voice surveys with Power Automate
Create a personalized and automated customer feedback experience by using Microsoft Power Automate.
Business User
Functional Consultant
Dynamics 365
Customer Voice
Module Objectives
In this module, you will:
- Learn about the role that Power Automate plays when you are setting up projects and surveys in Dynamics 365 Customer Voice.
- Discover the purpose of using variables to further customize surveys.
- Create a flow in Power Automate to create and send survey invitations to customers.
Units
Prerequisites
None