Access and interpret analytics with Dynamics 365 Customer Insights - Journeys

Access and interpret analytics with Dynamics 365 Customer Insights - Journeys

This module examines the analytics and insights within the real-time journeys work area of Dynamics 365 Customer Insights - Journeys.

Business User
Functional Consultant
Dynamics 365
Customer Insights Journeys

Module Objectives

In this module, you'll:

  • View journey analytics
  • View channel analytics
  • View aggregate cross-journey and channel analytics
  • View audience insights

Prerequisites

Basic understanding of the Microsoft Dynamics 365 Customer Insights - Journeys app